Category Archives: Personal

How to improve customer service for disabled customers

Posted on 27th April 2016 by Flyinglady

Looking through my twitter feed earlier, I spotted a new initiative by an Asda manager – to open his store one hour earlier specifically for the benefit of customers who have autism. This will be “Asda’s Quiet Hour”, when there … Continue reading →

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Cerebral Palsy Awareness Month: Why I love having CP

Posted on 8th March 2016 by Flyinglady

March is Cerebral Palsy Awareness Month and in aid of this, Flyinglady is offering a limited number of free CP Awareness Workshops to help people better understand the condition.  In my experience, people often see any kind of disability as … Continue reading →

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Why your staff might need Disability Awareness Training

Posted on 18th January 2016 by Flyinglady

This might be bad for my street cred but I have to admit that occasionally, I go with my mum to bingo.  Well, it’s a few hours out the house and it gets me out of bedtime duty! But on a … Continue reading →

Posted in Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Making a Difference, Personal | Comments Off on Why your staff might need Disability Awareness Training

Please retailers, make Christmas accessible!

Posted on 10th November 2015 by Flyinglady

It’s that time of year again.  The decorations go up and festive tunes bellow out as we do our shopping. But there’s another, much more annoying reason, why I know Christmas is coming. It becomes near on impossible for me … Continue reading →

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Cerebral Palsy Awareness Week

Posted on 5th October 2015 by Flyinglady

This week, I’m absolutely delighted to be part of Cerebral Palsy Awareness Week and World CP Day on Wednesday 7th October. As someone with CP, it’s refreshing that the condition is being talked about and it’s a great opportunity to … Continue reading →

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Nerves & Excitement

Posted on 22nd July 2015 by Flyinglady

I’ve finally finished writing my book.  Years of drafting, redrafting, agonising over the right words to convey my message, are finally at an end and I have set a date for publication: Monday 31st August 2015. If I thought writing … Continue reading →

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Disability Awareness for Children

Posted on 1st July 2015 by Flyinglady

Last week, I went to a primary school to deliver my Disability Awareness for Kids workshops. The children were taking part in a Disability Awareness week but I was apprehensive about their reaction to me; a lady in a wheelchair … Continue reading →

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The year of “Does it wet the bed?”

Posted on 20th January 2015 by Flyinglady

One of my new year resolutions is to get my book published, whether that’s through a traditional publisher or by self-publishing is yet to be seen. I’ve been working on “Does it wet the bed?” for the best part of … Continue reading →

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The Silly Season

Posted on 5th January 2015 by Flyinglady

Well, the silly season, as my Dad calls it, is over for another year and although I love Christmas, I can’t say that I’m sorry to see the end of the chaos which always descends upon the high street. Retailers … Continue reading →

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Does it wet the bed? – 3 chapters available on Authonomy

Posted on 2nd September 2014 by Flyinglady

After researching quite a bit and talking to other writers and some publishers, I realised that if I want my book to be successful, I have to prove that there is a market for it. But I’d also read that … Continue reading →

Posted in Cerebral Palsy, Disability Equality, Equality & Diversity, My Book, Personal, Starting Flyinglady | Comments Off on Does it wet the bed? – 3 chapters available on Authonomy