Category Archives: Personal

How to improve customer service for disabled customers

Looking through my twitter feed earlier, I spotted a new initiative by an Asda manager – to open his store one hour earlier specifically for the benefit of customers who have autism. This will be “Asda’s Quiet Hour”, when there … Continue reading

Posted in Accessibility, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on How to improve customer service for disabled customers

Cerebral Palsy Awareness Month: Why I love having CP

March is Cerebral Palsy Awareness Month and in aid of this, Flyinglady is offering a limited number of free CP Awareness Workshops to help people better understand the condition.  In my experience, people often see any kind of disability as … Continue reading

Posted in Cerebral Palsy, Disability Equality, Equality & Diversity, Personal | Comments Off on Cerebral Palsy Awareness Month: Why I love having CP

Why your staff might need Disability Awareness Training

This might be bad for my street cred but I have to admit that occasionally, I go with my mum to bingo.  Well, it’s a few hours out the house and it gets me out of bedtime duty! But on a … Continue reading

Posted in Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Making a Difference, Personal | Comments Off on Why your staff might need Disability Awareness Training

Please retailers, make Christmas accessible!

It’s that time of year again.  The decorations go up and festive tunes bellow out as we do our shopping. But there’s another, much more annoying reason, why I know Christmas is coming. It becomes near on impossible for me … Continue reading

Posted in Accessibility, Customer Service, Disability Equality, Equality Act 2010, Making a Difference, Personal | Comments Off on Please retailers, make Christmas accessible!

Cerebral Palsy Awareness Week

This week, I’m absolutely delighted to be part of Cerebral Palsy Awareness Week and World CP Day on Wednesday 7th October. As someone with CP, it’s refreshing that the condition is being talked about and it’s a great opportunity to … Continue reading

Posted in Cerebral Palsy, Disability Equality, Equality & Diversity, My Book, Personal | Comments Off on Cerebral Palsy Awareness Week

Nerves & Excitement

I’ve finally finished writing my book.  Years of drafting, redrafting, agonising over the right words to convey my message, are finally at an end and I have set a date for publication: Monday 31st August 2015. If I thought writing … Continue reading

Posted in Cerebral Palsy, Making a Difference, My Book, Personal, Uncategorized | Comments Off on Nerves & Excitement

Disability Awareness for Children

Last week, I went to a primary school to deliver my Disability Awareness for Kids workshops. The children were taking part in a Disability Awareness week but I was apprehensive about their reaction to me; a lady in a wheelchair … Continue reading

Posted in Cerebral Palsy, Disability Equality, Making a Difference, My Book, Personal | Comments Off on Disability Awareness for Children

The year of “Does it wet the bed?”

One of my new year resolutions is to get my book published, whether that’s through a traditional publisher or by self-publishing is yet to be seen. I’ve been working on “Does it wet the bed?” for the best part of … Continue reading

Posted in Cerebral Palsy, My Book, Personal, Uncategorized | Comments Off on The year of “Does it wet the bed?”

The Silly Season

Well, the silly season, as my Dad calls it, is over for another year and although I love Christmas, I can’t say that I’m sorry to see the end of the chaos which always descends upon the high street. Retailers … Continue reading

Posted in Accessibility, Customer Service, Disability Equality, Making a Difference, Personal | Comments Off on The Silly Season

Does it wet the bed? – 3 chapters available on Authonomy

After researching quite a bit and talking to other writers and some publishers, I realised that if I want my book to be successful, I have to prove that there is a market for it. But I’d also read that … Continue reading

Posted in Cerebral Palsy, Disability Equality, Equality & Diversity, My Book, Personal, Starting Flyinglady | Comments Off on Does it wet the bed? – 3 chapters available on Authonomy