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Category Archives: Personal
My favourite job: Disability Awareness in Schools
I recently delivered some Disability Awareness to the children at my son’s school (he’ll start Reception in September). I delivered an assembly each to Key Stage One and Two and I have to say, it’s one of my favourite parts … Continue reading
Posted in Cerebral Palsy, Disability, Disability and kids, Disability Equality, Making a Difference, Personal
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Attitudes towards disabled people aren’t improving
A few months ago, I wrote about my delight when a gentleman in a wheelchair got a court to recognise that wheelchairs should take priority over buggies when it comes to the wheelchair spaces on buses. I thought, perhaps over … Continue reading
Posted in Accessibility, Cerebral Palsy, Customer Service, Disability, Disability Equality, Equality & Diversity, Equality Act 2010, Making a Difference, Personal
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The lady who doesn’t talk very well
Sometimes I think attitudes towards disabled people are getting better. After all, it’s 2017 and we now have equality laws which are there to eliminate discrimination and hopefully help to reduce prejudice. But then a flippant comment reminds me that … Continue reading
Posted in Accessibility Aids, Cerebral Palsy, Customer Service, Disability, Disability Equality, Equality & Diversity, Equality Act 2010, My Book, Personal, Wheelchairs
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Court rulings do little to change attitudes
I was absolutely delighted last week to learn that a wheelchair user had won his court battle which recognises that wheelchair users should take priority over buggies and other passengers using a bus wheelchair space. Over the years, I’ve often … Continue reading
Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal
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Top 5 Tips for making your team more Disability Aware
As a society, we’ve made great strides in improving rights, access and attitudes towards disabled people. But still, as a disabled person, it can be incredibly frustrating when I come across businesses who fail to make Disability Awareness a priority … Continue reading
Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal
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Disability Awareness: Common sense goes a long way!
I recently went to a theme park with my family, a pastime I really enjoy and have done many times. Wheelchair access is normally very good and being a dare devil, I go on most of the rides. The theme … Continue reading
Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal
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How to improve customer service for disabled customers
Looking through my twitter feed earlier, I spotted a new initiative by an Asda manager – to open his store one hour earlier specifically for the benefit of customers who have autism. This will be “Asda’s Quiet Hour”, when there … Continue reading
Posted in Accessibility, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal
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Cerebral Palsy Awareness Month: Why I love having CP
March is Cerebral Palsy Awareness Month and in aid of this, Flyinglady is offering a limited number of free CP Awareness Workshops to help people better understand the condition. In my experience, people often see any kind of disability as … Continue reading
Posted in Cerebral Palsy, Disability Equality, Equality & Diversity, Personal
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Why your staff might need Disability Awareness Training
This might be bad for my street cred but I have to admit that occasionally, I go with my mum to bingo. Well, it’s a few hours out the house and it gets me out of bedtime duty! But on a … Continue reading
Posted in Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Making a Difference, Personal
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