Author Archives: Flyinglady

Plastic Straw Ban and why we need a medical exemption

The Government is currently considering a ban on plastic straws, in a bid to reduce the country’s plastic waste and the harm this causes to wildlife. So before I go any further, I want to absolutely stress that I understand … Continue reading

Posted in Accessibility, Accessibility Aids, Cerebral Palsy, Changing Attitudes, Disability, Personal, Plastic straws, Plastic waste | Comments Off on Plastic Straw Ban and why we need a medical exemption

Biggest Barrier to Accessible travel isn’t ramps – it’s attitudes!

I feel like I’ve written this blog before so please forgive me for the déjà vu feeling you may experience. But I make absolutely no apology for repeating my point and indeed, the point I’m making is supported by an … Continue reading

Posted in Accessibility, Accessible Travel, Cerebral Palsy, Changing Attitudes, Customer Service, Disability, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on Biggest Barrier to Accessible travel isn’t ramps – it’s attitudes!

Helping you to communicate with Disabled Customers

I’ve blogged before about the problems I’ve had with Motability – the Government led scheme which provides mobility cars and electric wheelchairs. I’ve recently been left very unhappy with the service I’ve received, after being left without a wheelchair for … Continue reading

Posted in Accessibility, Cerebral Palsy, Customer Service, Disability, Disability Equality, Equality & Diversity, Making a Difference, Personal | Comments Off on Helping you to communicate with Disabled Customers

My favourite job: Disability Awareness in Schools

I recently delivered some Disability Awareness to the children at my son’s school (he’ll start Reception in September).  I delivered an assembly each to Key Stage One and Two and I have to say, it’s one of my favourite parts … Continue reading

Posted in Cerebral Palsy, Disability, Disability and kids, Disability Equality, Making a Difference, Personal | Comments Off on My favourite job: Disability Awareness in Schools

Attitudes towards disabled people aren’t improving

A few months ago, I wrote about my delight when a gentleman in a wheelchair got a court to recognise that wheelchairs should take priority over buggies when it comes to the wheelchair spaces on buses.  I thought, perhaps over … Continue reading

Posted in Accessibility, Cerebral Palsy, Customer Service, Disability, Disability Equality, Equality & Diversity, Equality Act 2010, Making a Difference, Personal | Comments Off on Attitudes towards disabled people aren’t improving

The lady who doesn’t talk very well

Sometimes I think attitudes towards disabled people are getting better.  After all, it’s 2017 and we now have equality laws which are there to eliminate discrimination and hopefully help to reduce prejudice. But then a flippant comment reminds me that … Continue reading

Posted in Accessibility Aids, Cerebral Palsy, Customer Service, Disability, Disability Equality, Equality & Diversity, Equality Act 2010, My Book, Personal, Wheelchairs | Comments Off on The lady who doesn’t talk very well

Court rulings do little to change attitudes

I was absolutely delighted last week to learn that a wheelchair user had won his court battle which recognises that wheelchair users should take priority over buggies and other passengers using a bus wheelchair space. Over the years, I’ve often … Continue reading

Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on Court rulings do little to change attitudes

Top 5 Tips for making your team more Disability Aware

As a society, we’ve made great strides in improving rights, access and attitudes towards disabled people. But still, as a disabled person, it can be incredibly frustrating when I come across businesses who fail to make Disability Awareness a priority … Continue reading

Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on Top 5 Tips for making your team more Disability Aware

Disability Awareness: Common sense goes a long way!

I recently went to a theme park with my family, a pastime I really enjoy and have done many times. Wheelchair access is normally very good and being a dare devil, I go on most of the rides. The theme … Continue reading

Posted in Accessibility, Cerebral Palsy, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on Disability Awareness: Common sense goes a long way!

Equality Act is failing Disabled People

This week, The Guardian published an article highlighting the issue of disabled people being treated like second class citizens. Still. In 1994, the UK introduced the Disability Discrimination Act which was intended to protect the rights of disabled people, in … Continue reading

Posted in Accessibility, Customer Service, Disability Equality, Employment, Equality & Diversity, Equality Act 2010, Great Barr Great Campaign, Making a Difference, Personal | Comments Off on Equality Act is failing Disabled People