Monthly Archives: April 2016

How to improve customer service for disabled customers

Looking through my twitter feed earlier, I spotted a new initiative by an Asda manager – to open his store one hour earlier specifically for the benefit of customers who have autism. This will be “Asda’s Quiet Hour”, when there … Continue reading

Posted in Accessibility, Customer Service, Disability Equality, Equality & Diversity, Equality Act 2010, Personal | Comments Off on How to improve customer service for disabled customers